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  • Fabness and Your Right to Privacy

    Fabness is committed to protecting your privacy and will always act to protect your information. On December 21, 2001 new legislative provisions came into force which governs the way organisations hold and handle personal information. This Privacy Policy sets out how Fabness collects and uses personal information, and how you can access personal information that we keep.

    Why Fabness Collects Personal Information

    • Selling, promoting and provision of products, services and membership requested by you.
    • Registering and handling of product warranties.
    • Providing you with information that you request (by post, telephone, fax or email).
    • Sending you additional information on Fabness products, services and promotions which we think may be of interest to you.
    • Sending you information on products and services of our select business partners that we think may be of interest to you (if by email, only where appropriate or where you have opted in).
    You can request not to receive this additional information by contacting us as detailed below. If you do not wish to provide Fabness with personal information, we will be unable to properly provide you with the products, services and information that you request.

    Protection of your Email Address

    Fabness does not make your email address available to any third parties. Your email address is used by Fabness to provide you with the Fabness Home Ordering Service, and to send you special offers, gold club mailings and updates on new Fabness services we think will be of interest to you. If you do not wish to receive such emails, you can "opt out" or unsubscribe to these emails at anytime. To "opt out" click "unsubscribe" at the bottom of your email, or use the unsubscribe function either when you supply your personal information to Fabness via this website or when you receive additional information from us. You will still receive Order Confirmation emails, when using the Fabness Home Ordering Service.

    Disclosure of Personal Information

    To assist in providing some products and services, Fabness may pass on your personal information and your requested delivery information to other organisations in Australia. These organisations have compliant privacy procedures in place and must not use your personal information for any other purpose. Fabness may occasionally disclose personal information to its related companies as defined by the Corporations Law but, wherever possible, this information is disclosed in a depersonalised format. Fabness may develop general reports incorporating some personal information in a depersonalised format for use by our business partners. Fabness may collect identifiable information from visits to our website to help us provide better customer service through the use of various technologies, including "cookies". A cookie is a piece of data that a website can send to your browser which may then be stored on your computer as a tag that identifies your computer and /or the computer user. Such technologies enable Fabness to measure and analyse, for example, visitor activity on the website, visits to web pages and the domains from which people visit. This information assists Fabness in understanding trends and patterns and helps to serve you better when you return to the website or when a new product or service becomes available. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you turn off cookies, there may be some features and pages of Fabness's site that will not display properly to you.

      Data Deletion

      You have choices about how your information is collected and used. If you would like to review, correct or delete your account information you can do so by contacting us and we will remove your personal information on request.

      Opting out of Marketing Communications

      If you no longer want to receive marketing communications from us, you can unsubscribe by following instructions contained in the messages you receive, by changing your marketing preferences through your Account Settings, or by contacting us through Customer Service. We reserve the right to send you certain communications relating to the services we provide, such as service announcements and administrative messages (for example, communications related to a pending order, an unresolved customer service issue, or a Notice update). We do not offer you the ability to opt-out of receiving those communications.

      Cookie Options

      You may change your web browser settings to reject Cookies from the site or to alert you before a cookie is placed on your computer. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. Please note that cookie-based opt-outs only apply to the specific computer and browser on which the opt-out cookie is applied. If you accept a cookie, you can delete it at any time through your web browser. If you choose not to accept Cookies, though, you will not be able to enjoy all the features available to our registered users.
    Other than described above, Fabness will not use, sell or disclose your personal information without your consent. Security of your Personal Information Fabness holds all personal information securely. Access is restricted to the Fabness employees who need the personal information for a designated purpose and additional security measures including secure locked areas, the highest level of commercially available encryption for financial transactions on line and secure disposal procedures have been implemented. Access to your Personal Information You have a right to access the personal information Fabness collects about you. If you wish to access or change your personal information, or have any questions about this Privacy Policy, please contact us via Contact Us . Attention: Privacy Officer, Fabness Australia.

    The Privacy Officer 
    Fabness